Local-presence dialing
Every call, from a number that looks local.
SYMBO DID Portal makes your outbound calls show a phone number from the area you are calling, so more people recognise it and pick up. We look after the numbers.
What your customer sees
Your agent calls
(937) 555-0142
Without SYMBO
Unknown number, out of area
With SYMBO
(937) 476-0278
Example numbers for illustration.
Local
caller ID on every call
Automatic
no numbers to manage by hand
Your dialer
works with Asterisk and Vicidial
One place
to see calls and usage
The problem
Outbound calling works better when the number looks familiar
Managing the numbers behind that is where it gets difficult.
People ignore unfamiliar numbers
A call from a number outside their area is easy to dismiss. A local number looks familiar.
Managing numbers is a chore
Lists of numbers, manual changes and no clear view of what is being used.
Several teams, no clear picture
When more than one team dials, it is hard to see who is doing what and what it costs.
The solution
Local numbers, handled for you
Your dialer and phone provider still make the calls. We take care of the number your customers see.
A local number on every call
Your customers see a number from their own area, without your team choosing or changing anything.
Nothing to manage
We look after the numbers. Your agents just dial as they always have.
Clear reporting
See your calls, your usage and your history in one dashboard, and export it whenever you need.
How it works
Up and running in four steps
- 1
We set up your call center
Tell us about your team and your dialer. We create your account and get everything ready.
- 2
Connect your dialer
Our team gives you the simple setup details for your dialer and helps you through them.
- 3
Dial as normal
Your agents make calls the way they always do. Each call shows a local number to the person called.
- 4
Track it in your dashboard
Watch your calls, review your history and export your records.
Who it is for
Built for teams that make outbound calls
Sales teams
Reach more prospects with a number they recognise as local.
Collections and service teams
Get your calls noticed and answered.
Multi-team call centers
Run several teams with a clear view of each.
Ready to dial with local numbers?
Get your call center set up and start showing a local number to the people you call.